NERION WORKS
Every missed call is a $2,000 job walking to your competitor.
Nerion Works answers, texts back, and books the job in the time it takes your phone to stop ringing — 24/7, with zero payroll overhead.
Here's exactly what your customer gets
Pick a scenario and watch the real message flow — the same wording a customer sees within seconds of a missed call.
ABC Heating & Air
via Nerion Works
Simulated preview using the exact message templates your customers would receive. No real texts are sent.
A front desk that never clocks out
Compare what a traditional front desk actually costs you against what Nerion Works replaces it with.
Traditional Front Desk
- $35K–$45K/year in salary and benefits — for one person, one shift.
- Nights, weekends, and holidays default straight to voicemail.
- Sick days, PTO, and turnover create real coverage gaps.
- Still misses calls during floods of inbound — storms, heat waves, cold snaps.
The Nerion Works AI Engine
- A flat monthly rate — a fraction of one salary, covers every call.
- Answers every hour, every day — nights, weekends, holidays included.
- Never sick, never quits, never misses a shift.
- Scales instantly when call volume spikes — zero payroll overhead.
Built for how HVAC calls actually work
Instant Missed-Call Text-Back
The second a call goes unanswered, the customer gets a text — not a voicemail beep. No dead air, no lost job to the next Google result.
AI-Qualified Lead Capture
Sorts true emergencies — no heat, gas smell — from routine requests automatically, and logs every lead so nothing slips through.
Automated Scheduling
Offers real open slots and books the job straight into your calendar — no back-and-forth texting to find a time that works.
Dispatch Confirmation
Texts the customer confirming the tech, ETA, and job details before the truck even leaves — fewer no-shows, fewer "who is this?" calls.
24/7/365 Coverage
No nights, weekends, or holiday gaps in your response time — the busiest calls always land outside business hours anyway.
Zero Payroll Overhead
No salary, no benefits, no training, no turnover — one flat monthly rate covers coverage a full-time hire never could.
Three recovered calls a week pays for this tenfold
Drag the sliders to match your shop. This is a live calculation, not a sales estimate.
Live in three steps, not three months
Quick Setup Call
15 minutes. We learn your services, service area, pricing, and what counts as a real emergency for your shop.
We Build & Connect
2–3 days. Your AI engine is configured and connected to your existing business number — no new hardware, no number change.
Go Live
Every missed call gets an instant, professional reply starting day one — and every lead lands in one place.
Before you book a call
The things every HVAC owner asks first.
Do I lose my business number?
No. Nerion Works connects to your existing business number — nothing changes for customers calling in. You keep the number on your trucks, ads, and Google listing exactly as it is.
Will it sound robotic to my customers?
The messages are written in plain, friendly language and configured around how your shop actually talks — not a generic chatbot script. Try the live demo above to see the actual wording a customer receives.
What if it's a real emergency — no heat, gas smell, flooding?
Emergency keywords are flagged automatically and routed straight to your on-call tech by text, in addition to the customer getting an immediate acknowledgment. Routine requests get scheduled without pulling anyone off a job.
Is there a contract, or can I cancel anytime?
No contract. It's a flat monthly rate plus the one-time setup fee, and you can cancel anytime — no penalty, no hoops.
We already have someone answering calls — do we still need this?
This isn't a replacement for your team — it's the safety net for the calls they can't get to: nights, weekends, being on another line, or being out on a job. It only ever kicks in on a missed call.
How long does setup actually take?
A 15-minute setup call, then 2–3 business days to configure and connect it to your number. No new hardware, no downtime, no changes to how your phone works today.
Simple, flat pricing
One plan. No per-text fees, no surprise overages. Cancel anytime.
+ $497 one-time setup
- ✓ 24/7 missed-call text-back
- ✓ Emergency vs. routine sorting
- ✓ Every lead logged automatically
- ✓ Keeps your existing business number
- ✓ Live in 2–3 business days
- ✓ Cancel anytime, no contract
Prefer email first? Send a message instead.
See it running on your own number
Tell us a bit about your shop and we'll set up a live demo — including texting your own phone so you can see exactly what a customer gets.